Customers   

• Comprehensive customer record stores all the details of your customers for easy retrieval, with instant links to their sales orders.
• Price Book allows you to trade with your customers in a fully flexible way. Unlimited – and currency aware – price bands for each product can be used along with unlimited discount schemes; pricing ‘communities’ can then be created to link in to them.
• Credit Management. A range of credit tools are supplied including debtors' letters, statement production, provisions for doubtful and bad debts, and the ability to place customer accounts on hold.
• Prioritisation of orders. You can decide which orders will be fulfilled first, either manually, on a ‘first come, first served’ basis, by prioritising your customers, or by scheduling against deliveries.
• Repeat and Duplicate Orders cut down on processing time. Quotations and pro formas can be easily raised and converted to orders or invoices.
• Multiple delivery addresses can be quickly chosen - allowing you to fit in with your customers’ needs.
• Rapid sales order entry. Choose a customer, choose a product, enter a quantity and hit ‘Save’. For simple or batch order entry you will soon appreciate the speed and efficiency that Sage MMS gives you.
• Full sales order entry option. Switch to full order entry for complete flexibility over each sales order – change delivery address, discounts, record cash with order. Add further stock items, non-stock items, additional charges, and comments to the order. Modify any attribute of an existing line item such as the quantity, price, delivery date, and allocation.
• Trade Counter sales order entry completes the sales order cycle in one swift routine, allowing you to offer a quick service your customers.
• Mix order entry types within your business to suit your needs.
• Profit Analysis. You can authorise individuals to view the margin of a sales order line – assisting in price negotiation.
• Discount Analysis. Instantly see how a price has been calculated, even if your business has a complex pricing and discount model.
• Better customer service. Sage MMS is packed with many more features to help you offer the best service to your customers – and therefore keep your competitive edge. For example, custom search categories allow you to quickly locate products to meet your customers’ requirements. You can quickly locate and call up any sales order, drilling down to see the exact status in terms of invoices, allocations and dispatches made. Unlimited alternative stock items allow you to suggest alternatives if the chosen item is out of stock.

 Suppliers   

• Comprehensive supplier record. Store all details of your suppliers for easy retrieval, and drill down to related Purchase Orders.
• Choice of delivery addresses. Orders raised with your suppliers can be shipped to a choice of delivery addresses - including direct to your own customers.
• Flexible terms of business.  You can specify the terms of your agreement with your suppliers - including early settlement discounts.
• Automated payments. Sage MMS will suggest which payments to make in order to benefit from early settlement discounts
• Purchase Order authorisation allows you to set limits for supervisor approval.
• 3-way order matching. Check that each delivery matches your purchase order and supplier invoice, including where there are multiple order and delivery note numbers.
• Full Back-to-Back ordering allows you to run a lean supply chain. You can drill down from POs to related Sales Orders and vice versa. Flexibility is built in to the model: by default, a particular high-value stock item might be supplied back to back from your supplier to your customer, but this can be over-ruled at sales order entry - for example, if you happen to have one of that stock item on hand following a customer return.
• Suggested Orders. Sage MMS can automatically compile lists of what you should order, based on shortfall (by warehouse, if necessary) and what’s required for back-to-back orders. The system will then generate reports to assist in negotiation if required, and create consolidated Purchase Orders for you. The whole process can save you a significant amount of time.
• Order Consolidation. Save paperwork by consolidating multiple POs into a single invoice.
• Returns and credits allow you to manage return of goods to your suppliers.