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Tel: 0330 400 5465

CSG
52% Performance Increase
15 Users
100% Hardware Refresh
24/7/365 Support

The Client

Absolute Solvents Ltd are leading solvent recoverers based in the UK. They were established in 2000 and now supply a wide range of recovered and virgin solvents to selected industrial markets. In addition, they also operate a solvent laundry service or will offer to purchase recoverable solvent streams from their client base.

The Brief

Operating from their head office facility in Frome, Somerset and a secondary office in Westbury, the company were struggling with ageing server hardware and limited internal resources, domain and e-mail accounts. The companies productivity and efficiency levels were being impacted by performance and capability issues. The company needed to forge a positive working relationship with a top line Managed Service provider.

The Solution

A full audit of the systems and infrastructure by CSG resulted in the implementation of server refreshes and access to CSG's 360° Managed Support Programme. This helped Absolute Solvents realise the benefits of IT with a seamless service that gave them peace of mind and reduced down time all for one fixed monthly fee.

The Result

The investement in a HP server upgrade has allowed staff to work more robustly with higher performing equipment. The 360° Managed Support Programme allowed Absolute Solvents to take advantage of an uplift in performance, greater working flexibility and a comprehensive solution for the organisations IT all unified under one roof.

New equipment and faster architecture means that employees of the company can now work more efficiently thanks to the 360° Managed Support Programme. Total cost of ownership (TCO) has been reduced as a result of lower hardware provisioning outlay and reduced power consumption.

"The existing IT network had been in place for over five years and we were not realising the benefits of advancements in technology. CSG evaluated our requirements and recommended a Managed Support programme that has delivered real efficiencies to our business, is secured against internet threats and is monitored 24/7 by their support team. The upgrade was managed over a weekend which minimised disruption meaning our staff could work as normal. I would recommend CSG to anyone looking to get the most from their IT function."

Alison Gardner, Financial Director