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CSG
Case Studies

The Client

Cheltenham festivals are the charitable organisation behind the town's acclaimed Jazz, Science, Music and Literature festivals.  The four festivals now feature nearly 1,000 events and sell over 215,000 tickets annually. Alongside box office sales Cheltenham Festivals rely on sponsorship, grants and charitable donations.

The Brief

The existing systems were linked and contained within Cheltenham Borough Council, which made the accessing of data and generating reports very time consuming. There was a requirement to have an internal financial system that was flexible enough to cope with demands and enable the organisation to have greater control over so that informed business decisions could be made.

The Solution

Following consultation to scope requirements., CSG recommended Pegasus Opera 3 based on the advanced analysis available in the Nominal Ledger and comprehensive business intelligence tools. The implementation of Opera would allow Chetenham Festivals to grow the system wtih the orgnisation, where additional users, companies and applications added via a software license. 

CSG managed the implementation and worked with the key stakeholders in order to deliver a system that would provide Cheltenham Festivals the most return on investment. Following the smooth changeover, the finance now operates on Pegasus Opera  3.

"As a charity, it’s crucial that we have a broad understanding of our finances and full grasp on our budgets. Opera 3 gives us control over our finances and more than meets our requirements. Information can be easily accessed and interpreted, even by non-finance employees. Thanks to Opera 3, and the associated support and training we receive from CSG, not only are we more informed but productivity has increased thanks to the efficiency savings the software brings"

Aline Imray , Finance Manager

The Result

Through the use of Pegasus XRL monthly management reports are readily available and presented in an easy to read format. Bank reconciliations are manged through the cashbook application, whle payroll and HR are streamlines using integrated Opera 3 payroll software

The Pegasus investment is proactively supported by CSG's fully accredited and trained support staff to ensure it continues to be an important business tool for Cheltenham Festivals.