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Predictive and Progressive Dialling

 

Do you want to improve the performance of your Sales department?
How about doubling the efficiency of the Sales Team without adding more staff?

Yes, this type of improvement can really be made, providing a real return on investment in a matter of months.

Outbound call campaigns can be designed and implemented which removes the time wasted on unanswered, engaged or misdialled calls.

Once a campaign is set up calls are automatically dialled and put through to the next available sales person. This ensures that no time is wasted on ineffective calls and can double the number of calls placed in a day. Campaigns can be large or small it’s up to you to decide on how big.

The technology does not have to be restricted to outgoing sales campaigns but can be used for any number of calls that have to be made.

If you want to lessen the time you spend dialling but not talking to your contacts you can automate the process.

Adaptive Predictive and Progressive Diallers monitor the status of users, queues and dialling extensions.  Calls are made based on campaign settings.

Real-time statistics show how many calls have been dialled, how many were connected or abandoned, and how many were engaged or unobtainable providing you with the right information so you can show how effective any campaign has been.

 

 
 
 
 
 
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