Tel: 0330 400 5465

We are here when you need us with 24 hour support

24/7 proactive helpdesk team

At CSG, we are here to help you realise the benefits of outsourcing your IT. That’s why we offer a dedicated 24/7/365 support helpdesk to work either with your in-house IT team or as a fully outsourced service.

Working on a 24/7/365 basis, we’ll give you access to the comprehensive CSG 360 Managed Support Programme including reporting tools, internet call logging and call tracing, call history, direct user portals, regular reporting and quarterly review meetings.

Our technical staff are Microsoft trained and certified to work with all major technology vendors. This way we ensure the service and systems we provision are to the best possible standard.

"The existing IT network had been in place for over 5 years and we were not realising the benefits of advancements in technology. CSG evaluated our requirements and recommended a solution that has delivered real efficiencies to our business, is secured against internet threats and is monitored 24/7 by their support team. The upgrade was managed over a weekend which minimised disruption meaning our staff could work as normal. I would recommend CSG to anyone looking to get the most from their IT function."

Idris McCarthy, Gwent Mechanical Handling Ltd

Want 24/7 IT support? Call: 0330 400 5465 today!

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