By Eve Oliver, CyberFirst Ambassador and marketing manager at CSG Computer Services Ltd. Every year, World Password Day gives us an important opportunity to pause and reflect on how we protect our online accounts. But in 2026, the conversation has shifted significantly. As a CyberFirst Ambassador, I spend a lot...
By Dameon Merilaht, Head of Sales, CSG Computer Services Ltd. For many years, cyber security conversations with businesses started the same way: “we know it’s important, we do take it seriously.” And I believe them. Most organisations do care about cyber security. But in 2026, caring about cyber security is...
If there’s one thing I’ve learned working in cyber security, it’s this: disasters never wait until it’s convenient. Whether it’s ransomware, a failed update, infrastructure changes or simple human error – disruption is inevitable. What separates resilient businesses from vulnerable ones is how quickly and safely they can recover. In...
Identity Management Day is a timely reminder that today’s biggest cyber security threat is no longer the firewall or antivirus software, it’s identity. As businesses continue to adopt cloud services, enable hybrid working and use AI‑powered tools, user identities have become the new security perimeter. Cyber criminals know this, which...
How cloud infrastructure is changing how businesses operate The decision to move to the cloud is no longer about cost savings or modernisation optics. It’s about control, resilience and the ability to operate securely and efficiently in an environment where technology expectations are changing constantly. Cloud adoption fundamentally changes how...
What’s new and what it means for your business 1] Windows 11 security & quality updates [late March – early April] Microsoft released multiple Windows 11 updates at the end of March and beginning of April, focusing on security fixes, system stability, Secure Boot improvements and vulnerability patching. These updates...
How Azure, cloud PCs & cloud applications are transforming IT The main issues that businesses are dealing with on a daily basis have found to be predominantly centred around IT areas, whether outdated software is causing compatibility issues and security vulnerabilities or you have slow internet connections, network issues and...
Why workflow automation is now essential to staying competitive Artificial intelligence has entered a new phase, one defined not just by intelligence, but by autonomy. This new generation, known as agentic AI, is transforming how work gets done by enabling systems to plan, decide and act independently. Microsoft emphasises that...
Cyber security awareness month 2025 has encouraged businesses to focus on their cyber security strategy all year around and there has been a big emphasis on how IT and cyber security is everyone’s responsibility, not just one departments. Following the amid surge in AI-driven threats, critical vulnerabilities and high-profile breaches,...
Artificial intelligence [AI] is transforming how we work through automating operations, improving decision-making and providing new efficiencies such as easily reading documents, summarising emails and analysing data quicker. But as AI tools become more used in daily workflows, they also introduce new cyber security risks. Without proper oversight, AI can...
There’s a buzz at CSG and for good reason, we’ve just been awarded Acronis Platinum Partner status in the same year that we are celebrating 40 years trading and a recent winner of Sophos Partner of the Year 2025, we are incredibly proud of our team who work so hard to ensure our partner statuses....
Cyber threats in 2026 are continuing to give businesses strain and pressure with UK organisations of all sizes – charities, community groups, SMEs and social enterprises – are increasingly being the target from cyber criminals both within the UK and overseas. That’s why we’re partnering with Social Farms & Gardens...
Microsoft Teams has become a central hub for teamwork, communication and collaboration – but with that popularity comes increased attention from cyber criminals. Recent security intelligence shows that attackers are now exploiting legitimate Teams functionality to impersonate Microsoft services, trick users, and steal login credentials. What makes this threat especially...
Managed services. We support[it] Businesses need more than just reliable IT support – they need a strategic Managed Services Provider capable of helping them grow, innovate, and stay secure. As organisations adopt new technologies, embrace AI and defend against rising cyber threats, working with a Managed Services Provider [MSP] becomes...
Bridgend, 21 January 2026 – CSG welcomed business leaders from across Wales to its Bridgend headquarters today for a Cyber Leadership Roundtable dedicated to strengthening organisational preparedness against the growing threat of ransomware. The in‑person event brought together executives, legal experts and finance leaders for an engaging afternoon of discussion,...
Data is one of the most valuable assets any organisation holds. From customer records and financial information to intellectual property and operational systems, losing access to critical data can cause serious disruption, reputational damage and long‑term financial impact. Yet despite growing awareness, many businesses still underestimate the importance of a...
Cyber threats are only becoming more of a discussion point for every business, and 2026 is shaping up to be a critical year for businesses to strengthen their defences. From ransomware attacks to supply chain compromises, the risks are real, and immediate. The question isn’t if your business will face...
Cyber Monday isn’t just a shopping frenzy, it’s prime time for cyber criminals. As businesses rush to close deals, process year-end payments and manage holiday logistics, attackers exploit the chaos with sophisticated phishing campaigns. For B2B organisations, the stakes are high: one click can lead to financial loss, data breaches...
Cyber crime in 2025 and what to expect in 2026… Organised cyber crime has grown into a highly industrialised ecosystem, operating like legitimate tech companies with R&D teams, customer support and subscription models. In 2026, we can expect gangs to continue to make the most out of AI-driven reconnaissance tools...
Cyber security is no longer just an IT issue, it’s a business-critical priority. From protecting customer data to ensuring operational continuity, the risks associated with cyber threats are too significant to ignore. That’s why cyber security is now a standing item on the agenda of every forward-thinking management meeting. Cyber...
CSG was proud to serve on the judging panel at today’s 2026 STEM Racing Primary Regional Finals, hosted by STEM Cymru EESW at St Fagans National Museum. The event brought together primary school pupils from across the region, each presenting their uniquely engineered race car designs with professionalism and enthusiasm...
Why now is the right time to embrace these changes Microsoft Teams is continuing to grow and adapt and this year’s updates continue to be more meaningful to improve user experience. Whether you’re a long‑time user or just exploring how to modernise communication in your organisation, the 2026 improvements focus...
Microsoft Office 2016 officially reached end of support on 14th October 2025, marking the end of all security updates, bug fixes, technical assistance and feature enhancements across the entire suite, including Word, Excel, PowerPoint, Outlook, Visio, Project and more.While the software may still launch and operate, continuing to use Office...
Microsoft Teams continues to make significant changes to remain the central hub for collaboration, and November 2025 brings a wave of updates focused on AI integration, usability improvements and meeting experiences. Here’s a roundup of the most significant changes you need to know. 1. Copilot gets smarter with GPT-5 Microsoft...
CSG continues to champion the next generation of cyber experts We’re proud to share that Eve Oliver, our marketing manager, has officially joined the CyberFirst Wales Ambassador Network, a vital initiative led by the National Cyber Security Centre [NCSC] to inspire and support the next generation of cyber security professionals....
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