Bridgend-based CSG Computer Services Ltd is proud to mark a major milestone in 2026 – celebrating 40 years in trading as Wales’ longest-established IT company. Since our founding in 1985, CSG has been at the front of technology innovation, helping businesses across Wales and beyond navigate their way across their...
The festive season should be about joy and celebration, but for cybercriminals, it’s prime time to strike. With inboxes flooded by holiday offers and delivery updates, phishing scams surge dramatically in December. In fact, UK businesses saw phishing-related breaches rise by 84% last year, and holiday-themed campaigns spiked 692% in...
CSG was proud to support CyberFirst Wales at its annual flagship event, Pathways, which aims to develop digital and cyber skills and showcase future careers for young people across Wales. This year’s event engaged over 600 learners from schools and colleges, offering hands-on experiences and insights into the world of...
In today’s world collaboration tools are no longer optional, they’re essential. Enter Microsoft Loop, a next-generation platform designed to transform teamwork by bringing people, content and tasks together in one fluid, dynamic workspace. Why Microsoft Loop matters Traditional collaboration often means juggling multiple apps, scattered documents and endless chat threads....
Cyber security awareness month 2025 has encouraged businesses to focus on their cyber security strategy all year around and there has been a big emphasis on how IT and cyber security is everyone’s responsibility, not just one departments. Following the amid surge in AI-driven threats, critical vulnerabilities and high-profile breaches,...
Artificial intelligence (AI) is transforming how we work through automating operations, improving decision-making and providing new efficiencies such as easily reading documents, summarising emails and analysing data quicker. But as AI tools become more used in daily workflows, they also introduce new cyber security risks. Without proper oversight, AI can...
Organisations are constantly seeking smarter, faster ways to work. Enter Copilot Chat, a powerful AI assistant designed to help teams automate tasks, boost productivity and make better decisions with less effort. What is Copilot Chat? Copilot Chat is an AI-powered conversational assistant that integrates into your workflow. Whether you’re drafting...
Copilot Notebooks are a new AI-powered feature within Microsoft 365, launched in 2025 as part of the Copilot update announced at Microsoft Build. They are designed to transform how you manage and interact with information by combining notes, files, chats and meeting records into a single, intelligent workspace. With Copilot Notebooks, users can...
July technology predictions have a focal point on technology, cybersecurity, AI and cloud computing continue to redefine what’s possible for businesses. Drawing upon the latest reports and insights from industry leaders such as Sophos, Microsoft, Datto and others, CSG’s forecast explores anticipated trends, new threats, innovations and strategic shifts expected...
Why software updates are critical…software updates are more than just routine maintenance; they’re a frontline defence against cyber threats and to remain compliant to your industry’s individual regulations. Whether it’s your operating system, antivirus software or business-critical applications, staying up to date is essential for protecting your work accounts and...
If you’re looking for a smarter way to brainstorm, plan projects and collaborate visually, Microsoft Whiteboard is the ultimate solution. This tool is included with Microsoft 365 Business Premium, so if you already have the subscription, you’re sitting on a productivity goldmine. Let’s explore its standout features, how Copilot improves...
Video content is king. Whether you’re creating training materials, marketing videos or internal communications, having an easy-to-use video editing tool is essential. That’s where Microsoft Stream comes in – and the best part? It’s included in your Microsoft 365 Business Premium subscription. What is Microsoft Stream? Microsoft Stream is the...
Microsoft Teams continues to make significant changes to remain the central hub for collaboration, and November 2025 brings a wave of updates focused on AI integration, usability improvements and meeting experiences. Here’s a roundup of the most significant changes you need to know. 1. Copilot gets smarter with GPT-5 Microsoft...
Cyber security threats are continuing to get smarter and more automated. Yet, one of the simplest security measures: changing factory-set and default passwords, remains widely neglected. These pre-configured credentials, such as “admin” or “123456,” are intended for initial setup only, but many businesses leave them unchanged. This oversight creates an...
Managing appointments can be time-consuming and prone to errors. Microsoft Bookings, part of the Microsoft 365 Business Premium suite, solves this challenge by offering a simple, secure and integrated scheduling solution. If your organisation – whether a business, charity or nonprofit – relies on meetings or consultations, Bookings can save...
Data collection is essential for all businesses, including not-for-profit organisations, from gathering feedback and managing volunteers to tracking impact and reporting to funders. With Microsoft Forms, charities and social enterprises can do all this efficiently, securely and in full compliance with UK data protection laws. Included in your Microsoft 365...
Cyber Monday isn’t just a shopping frenzy, it’s prime time for cyber criminals. As businesses rush to close deals, process year-end payments and manage holiday logistics, attackers exploit the chaos with sophisticated phishing campaigns. For B2B organisations, the stakes are high: one click can lead to financial loss, data breaches...
Cyber crime in 2025 and what to expect in 2026… Organised cyber crime has grown into a highly industrialised ecosystem, operating like legitimate tech companies with R&D teams, customer support and subscription models. In 2026, we can expect gangs to continue to make the most out of AI-driven reconnaissance tools...
Cyber security is no longer just an IT issue, it’s a business-critical priority. From protecting customer data to ensuring operational continuity, the risks associated with cyber threats are too significant to ignore. That’s why cyber security is now a standing item on the agenda of every forward-thinking management meeting. Cyber...
Is your accounting software leaving you vulnerable? CSG ensures it doesn’t. Cyber attacks are no longer just a threat to large corporations, they’re hitting all sizes and industries. Just ask Jeremy Clarkson. 360° cyber security: the CSG approach At CSG, we don’t just secure your accounting software, we protect your...
Cyber Essentials Plus is a UK government-backed certification that demonstrates your organisation’s commitment to cyber security. For not-for-profits, achieving this standard is not just about compliance, it’s about protecting your mission, your data and the trust of your supporters. CSG are Microsoft Solutions Partners and have proven our skills as...
CSG continues to champion the next generation of cyber experts We’re proud to share that Eve Oliver, our marketing manager, has officially joined the CyberFirst Wales Ambassador Network, a vital initiative led by the National Cyber Security Centre [NCSC] to inspire and support the next generation of cyber security professionals....
CSG Computer Services Ltd took part in the UK Government funded Cyber Explorers Cup Winners Day, joining the celebration at Ysgol Gyfun Gymraeg Llangynwyd in Wales. “We are extremely proud to see a local school to our head office in Bridgend win this exceptional award, showcasing the dedication that Ysgol...
Welcome to Microsoft’s 2025 updates. At CSG, we empower your business to thrive in the digital age by delivering technology solutions that are specific to adhere to your industry standards and business objectives. With decades of experience and a passion for innovation, we’ve become a trusted name in IT services,...
CSG (Computer Services Group) Ltd is one of the longest managed services providers (MSP) and managed security services providers (MSSP) in Wales, supporting legal firms with their digital and security strategies since we opened our doors in 1985. We work with a number of legal firms, including 30 Park Place,...
The new chat and channels experience is now available to Teams users in commercial environments and will be rolling out to customers in GCC and other clouds over the coming weeks. As an MSP and Microsoft Solutions Partner, we understand the importance of staying ahead of our clients’ evolving needs....
Summary feature Guide to using the summary feature in Word via Copilot Microsoft 365 offers a wide range of tools designed to better organise your work day. One such feature is the summary tool in Word, which, when used effectively, can significantly reduce your administrative workload, leaving you more time for other...
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