Was Teams Phone designed for everyone? Absolutely. But different roles may use different Teams Phone features throughout the day. This guide will help you know how to train your employees on Teams Phone to make sure that you are getting the most out of your cloud phone system.
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B2B fraud tactics and how criminals are committing fraud is changing constantly, criminal groups are now combining AI, deepfakes, supply-chain compromise and highly personalised social engineering to target businesses at scale. Traditional defensive tools like standalone antivirus, basic email filters or disjointed security policies no longer offer enough protection to...
Life after an Apprenticeship at CSG Since 1985, apprenticeships have been the backbone of CSG and we continue to celebrate the positive impacts that apprenticeship schemes can bring to individuals, businesses and the wider community. As part of National Apprenticeship Week, we sat down with two of our newly qualified...
Yesterday, the CSG team had the pleasure of attending St Teilo’s Church in Wales High School’s Careers Day – a brilliant event that brought together employers from across Wales to help students explore their next steps in education, training and work. For us, it was a fantastic opportunity to inspire...
How Azure, cloud PCs & cloud applications are transforming IT The main issues that businesses are dealing with on a daily basis have found to be predominantly centred around IT areas, whether outdated software is causing compatibility issues and security vulnerabilities or you have slow internet connections, network issues and...
Microsoft Teams has become a central hub for teamwork, communication and collaboration – but with that popularity comes increased attention from cyber criminals. Recent security intelligence shows that attackers are now exploiting legitimate Teams functionality to impersonate Microsoft services, trick users, and steal login credentials. What makes this threat especially...
