Tel: 0330 400 5465

15 Users
1 Fixed Fee
99.9% Uptime
24/7/365 Support

The Client

Gawler Tapes was established 1984 and has evolved to become one of the leading and most capable adhesive tape suppliers in the country, supplying large enterprises and small businesses throughout the UK & Europe. For over 32 years Gawler Tapes has cultivated great relationships with the world’s best manufacturers of adhesive tapes. Gawler are often recommended by them as a first-tier supplier of their excellent product portfolio.

The Brief

Gawler needed to build a partnership with a well-known, established Managed Service Provider. There was a legacy network in situ which needed updating in order to streamline the IT function and generate greater productivity and efficiency across the workplace. It was clear that as technology advances it would help provide real benefits to the employees at Gawler. A key requirement was to provide an internal system that would be flexible enough to cope with ever changing demands for such a fast paced working environment.

The Solution

A full Microsoft Network & Security Audit of the systems and infrastructure was undertaken by CSG which resulted in the implementation of technological refreshes and access to CSG's 360° Managed Support Programme. CSG’s 360° Managed Support Programme allows Gawler to have faith in the knowledge that CSG have provided a secure firewall and anti-virus solution across the organisation along with a fully integrated software package. This helped Gawler realise the benefits of IT with a seamless transition that gave them peace of mind and reduced down time all for one fixed monthly fee.

The Result

CSG’s 360° Managed Support Programme allowed Gawler Tapes to take advantage of greater working flexibility and a comprehensive solution for the organisations IT all unified under one roof. Staff across the entire business can now work more efficiently and seamlessly thanks to the 360° Managed Support Programme.

"Over the last few years we have built a positive, working relationship with CSG for everything IT related. They understand us and where we want to go and have helped us future proof the technology in our business. They are always on hand to help no matter how large or small the problem has been!."

Mark Jones, Gawler Tapes