Tel: 0330 400 5465
Tel: 0330 400 5465
Longstanding IT partnership with a leading client in the legal sectorVISIT SITE
Members of the Chambers didn’t have an effective IT System and were experiencing speed and performance issues. There were incompatibility issues with older versions of documents created externally and new versions of Meridian Law required higher performing server infrastructure. What’s more, ageing infrastructure and architecture was more susceptible to failure and limited staff efficiencies impacting the entire business.
Having evaluated the existing systems and considering a variation of available technologies, CSG advised an IT infrastructure refresh along with server virtualisation and virtual desktops with three high performance servers running the latest Microsoft Windows Server and Exchange server operating systems.
This investment means that Microsoft Remote Desktop Services deliver end user computing to thin client devices but are centrally managed for ease of application deployment, hot-desking and on-going administration. The new infrastructure is backed up via disc imaging technology and a comprehensive Back Up & Disaster Recovery plan implemeted by CSG's Third-Tier engineers.
The investment in infrastructure and server virtualisation has allowed Chambers staff and members to work more efficiently with higher performing equipment and faster architecture. This means that that there is no longer any need for local processing directly at desktop level as this is delivered and managed centrally in the CSG Data Centre with the virtual desktop environment therefore reducing the desktop cost of ownership and on-going maintenance.
Importantly, Thirty Park Place now benefits from standardised versions of documents and has the required resources to enable the upgrade of the Merdian Law application.
On-going proactive Managed Support from CSG ensures that the systems are monitored and managed 24/7/365 while costs have been reduced as a result of lower hardware provisioning, power consumption and desktop ownership costs.
"The upgrade has provided performance gains and ensured our staff can work more efficiently. It is crucial that our staff can access their desktop and data irrespective of what terminal or device they log into the system with. We are very happy with the implementation and the support programme CSG provide us with."