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Written by Rhodri Griffiths, Technical Solutions Architect, CSG Computer Services Ltd. As we wrap up Cloud Safety Month this May, it’s a good opportunity to pause and reflect on just how far cloud security has come, and more importantly, what businesses need to be doing right now to stay protected....
Written by Eve Oliver, Marketing Manager at CSG Computer Services Ltd and a CyberFirst ambassador as part of the National Cyber Security Centre [NCSC]. As businesses increasingly adopt Microsoft Copilot for business, I’ve had the opportunity to see first-hand how organisations are using AI tools to improve productivity, collaboration and...
Wrriten by Matthew Miller, Business Development Manager, CSG Computer Services Ltd. Artificial intelligence is transforming the way businesses operate through driving productivity, innovation and competitive advantage. But alongside these benefits, a new and often invisible risk is emerging: Shadow AI. As someone working closely with organisations across the UK, I’m...
Written by Ricky Killa, Regional Sales Director, CSG Computer Services Ltd. Over the past 12 months, I’ve had more conversations about AI than I’ve had in the previous five years combined. At first, those conversations were all about opportunity: productivity gains, automation, customer experience and how tools like Microsoft Copilot...
Written by Eve Oliver, Marketing Manager at CSG and CyberFirst ambassador as part of the NCSC. During UK election periods, scam activity increases significantly and I regularly see cyber criminals exploiting major national events to catch people off guard. One of the most common tactics around elections is the fake...