This remote support section is for customers who do not have a managed support service or an RMM agent deployed to their affected computer asset.
How to access our remote support tools
Download the support tool: click the button below to download our remote support tool depending on your operating systems:
Run the application: once downloaded, open the application and follow the on-screen instructions.
Provide the unique session ID to our technician to start the support session.
Do you require support?
Should you have a new issue that requires a support request to be raised you can do so by clicking below and accessing the online client portal.
Do you require support?
Should you have a new issue that requires a support request to be raised you can do so by clicking below and accessing the online client portal.