Cloud voice. We connect[it]
For over 20 years, CSG has been providing cloud telephony and mobile systems to businesses. We offer a range of solutions from the world’s leading telephony providers; all delivered in the cloud through cloud voice.
With BT’s nationwide landline switch-off set for January 2027 and digital migration deadlines fast approaching, your business must move its phone systems to the cloud to avoid service disruption, reduce telecom costs and make the most out of flexible, future-ready communications. At CSG, we help make this transition as smooth as possible with secure and cloud-based solutions built around Microsoft Teams Voice and VoIP technology.
Break free from traditional ISDN and discover why modern businesses are upgrading to cloud telephony solutions with Microsoft cloud solution experts, CSG. When you work with us, you partner with an experienced provider who provides the technology, support and expertise to help your business prepare for a modern workforce.
Optimise your communication strategies
Microsoft Teams Phone
For our cloud telephony system we use Teams Phone. The modernised communication tool is known as cloud calling, is a modern communication solution that leverages voice over Internet Protocol (VoIP) technology to enable businesses to make and receive phone calls over the internet, eliminating the need for traditional wired phone lines and allows for more flexible and efficient communication.
By integrating voice calls, video conferencing, and messaging into a single platform, Teams Phone enhances collaboration and productivity within your organisation through solutions such as taking calls on the go.
Teams Phone provides your business with advanced features such as call recording, voicemail transcription and detailed analytics, which help you get more out of your communication strategies. With industry-leading security measures and un-interrupted integration with other business tools, Teams Phone ensures that your communication infrastructure is both secure and scalable, making it the ideal choice for businesses looking to improve their communication capabilities.
Cloud voice Horizon
Gamma Cloud voice Horizon is a cloud-based phone system designed to revolutionise business communications. It combines the reliability of Gamma’s network with advanced telephony features, providing an efficient communication solution. Horizon offers a range of capabilities, including fixed and mobile telephony, all managed through an easy-to-use web portal. This system is ideal for businesses looking to modernize their communication infrastructure and enhance productivity. The modern-day benefits of Teams Phone include:
- Slick integration of voice calls, video conferencing, and messaging
- Advanced analytics for optimising communication strategies
- Features like call recording and voicemail transcription
- Reducing the need for multiple communication tools, allowing organisations to save costs
Teams Phone is built on the secure Microsoft 365 platform with end-to-end encryption.
Microsoft Teams Voice enables full telephone services Teams, allowing PTSN breakout to the public phone network. Through CSG you will have access to operational excellence from the UK’s #1 Voice network that is mature, resilient and has 3 direct links to Microsoft Azure.
There is also the option of plugging in Microsoft calling plans should this be your preference. Increase agility for your organisation with rapid provisioning, reporting and diagnostics in the Teams admin centre. As new staff join they access the IT and telephone services via their Microsoft 365 license and a headset or mobile device. It really is that simple.
