Tel: 0330 400 5465

360° Managed Support Program

Managed IT Support

Our 360° Managed Support Programme will help you and your company to realise the benefits of IT with a seamless service that gives you peace of mind and reduced down time all for one fixed monthly fee, be that fully outsourced or as a support mechanism for your own in-house team.

With proactive IT monitoring and the support of professional IT support technicians, we can manage multiple networks and sites from a single interface. We monitor every desktop, server and network device, control any device anytime, anywhere and generate reports to speed up trouble shooting while protecting all network endpoints with enterprise-class security.

Whether you are a single site or multi-site operation we can offer you:

  • 24 Hour IT Support Helpdesk - Our clients can benefit from our 24 hour IT support helpdesk that is manned by experienced IT support technicians.
  • Proactive Remote Monitoring  - Our Microsoft certified technicians can manage and monitor your IT systems on a 24/7 basis. You will also receive weekly/monthly reports and an immediate response service from our IT support helpdesk. 
  • Management of 3rd Party Vendors - Managing 3rd Party Vendors can be a time consuming task, we provide a full management service that covers all of your third party vendors so that you have one dedicated point of contact for all of your IT needs. 
  • Microsoft Network & Security Audit - We provide full Microsoft Network and security audits to businesses of all sizes. We can then identify weaknesses and provide you with advice on how to eradicate them. 
  • Bring your own Device (BYOD) - Enabling your organisation with the freedom to let employees work on their personal devices without compromising on network security.

"Working in partnership with our own IT team, CSG provide expert support when needed to help with large infrastructure projects and system upgrades. They also provide critical on-going monitoring services to ensure that our IT function is operating at full capacity 24/7.”

Matthew Allen, Bro Myrddin Housing Association

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Fully managed IT support! Call: 0330 400 5465 today!

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