Blog Series

Written by Kyron Dazeley, Head of Technical Services, CSG Computer Services Ltd. As we wrap up Cloud Safety Month this May, it’s a good opportunity to pause and reflect on just how far cloud security has come, and more importantly, what businesses need to be doing right now to stay...

Rolling out Microsoft Copilot is as much about people and process as technology. CSG provides hands‑on support to help your teams adopt Copilot safely, confidently and in line with your Microsoft 365 data and security controls....

There is no doubt that AI usage is increasing for all businesses, from drafting emails and analysing data to summarising meetings to support decision making. But when it comes to business use, not all AI tools are created equal. This morning your quick security check is to take a look...

How Azure, cloud PCs & cloud applications are transforming IT The main issues that businesses are dealing with on a daily basis have found to be predominantly centred around IT areas, whether outdated software is causing compatibility issues and security vulnerabilities or you have slow internet connections, network issues and...

The pace of digital transformation is only getting faster and it’s at a time now where businesses that don’t plan to modernise their IT environments risk falling behind. With 94% of enterprises now using some form of cloud computing and 72% of global workloads hosted in the cloud as of...

Written by Eve Oliver, Marketing Manager at CSG Computer Services Ltd and a CyberFirst ambassador as part of the National Cyber Security Centre [NCSC]. As businesses increasingly adopt Microsoft Copilot for business, I’ve had the opportunity to see first-hand how organisations are using AI tools to improve productivity, collaboration and...

Microsoft Office 2016 officially reached end of support on 14th October 2025, marking the end of all security updates, bug fixes, technical assistance and feature enhancements across the entire suite, including Word, Excel, PowerPoint, Outlook, Visio, Project and more.While the software may still launch and operate, continuing to use Office...

Microsoft Teams continues to make significant changes to remain the central hub for collaboration, and November 2025 brings a wave of updates focused on AI integration, usability improvements and meeting experiences. Here’s a roundup of the most significant changes you need to know. 1. Copilot gets smarter with GPT-5 Microsoft...

Sector: Distribution Aero Engine Services is a privately owned UK-based aviation company, headquartered in Cardiff, just 30 minutes from GE Aviation Wales. With over 40 years of experience in the aviation services industry, the company has built a strong reputation for delivering high-quality aftermarket supply chain solutions and technical consultancy...

July technology predictions have a focal point on technology, cybersecurity, AI and cloud computing continue to redefine what’s possible for businesses. Drawing upon the latest reports and insights from industry leaders such as Sophos, Microsoft, Datto and others, CSG’s forecast explores anticipated trends, new threats, innovations and strategic shifts expected...