Microsoft Copilot
Written by Eve Oliver, Marketing Manager at CSG Computer Services Ltd and a CyberFirst ambassador as part of the National Cyber Security Centre [NCSC]. As businesses increasingly adopt Microsoft Copilot for business, I’ve had the opportunity to see first-hand how organisations are using AI tools to improve productivity, collaboration and...
Microsoft Teams continues to make significant changes to remain the central hub for collaboration, and November 2025 brings a wave of updates focused on AI integration, usability improvements and meeting experiences. Here’s a roundup of the most significant changes you need to know. 1. Copilot gets smarter with GPT-5 Microsoft...
Welcome to Microsoft’s 2025 updates. At CSG, we empower your business to thrive in the digital age by delivering technology solutions that are specific to adhere to your industry standards and business objectives. With decades of experience and a passion for innovation, we’ve become a trusted name in IT services,...
CSG is one of the longest managed services providers [MSP] and managed security services providers [MSSP] in Wales, supporting legal firms with their digital and security strategies since we opened our doors in 1985. We work with a number of legal firms, including 30 Park Place, Hutchinson Thomas and RDP...
Summary feature Guide to using the summary feature in Word via Copilot Microsoft 365 offers a wide range of tools designed to better organise your work day. One such feature is the summary tool in Word, which, when used effectively, can significantly reduce your administrative workload, leaving you more time for other...
A primary concern surrounding generative AI is its potential to foster cheating and undermine students’ educational integrity. Nonetheless, when wielded appropriately, generative AI holds substantial promise as a tool for enhancing learning, comprehension, and information retention. Microsoft is actively disseminating strategies for students to harness these advantages responsibly. During its...
There are some important things to know and in order to experience the true benefits of Microsoft Copilot, you must complete ALL background security policies around data governance and access permissions – otherwise lots of potential sensitive data could be available and accessible! Instead of jumping in blindly, it’s important...
Important update – Microsoft Copilot Pro is available today. The CSG team is here to support your business with all the help you need around licensing, pre-assessment for security and deployment. While Copilot Pro is Microsoft’s best experience for individuals, Copilot for Microsoft 365 is the best experience available for...