ai adoption

Microsoft Teams continues to make significant changes to remain the central hub for collaboration, and November 2025 brings a wave of updates focused on AI integration, usability improvements and meeting experiences. Here’s a roundup of the most significant changes you need to know. 1. Copilot gets smarter with GPT-5 Microsoft...

Artificial intelligence (AI) is transforming how we work through automating operations, improving decision-making and providing new efficiencies such as easily reading documents, summarising emails and analysing data quicker. But as AI tools become more used in daily workflows, they also introduce new cyber security risks. Without proper oversight, AI can...

Manage your emails and calendar with ease Welcome to CSG’s mini Copilot series #2 where we are taking a look at how to manage your emails and calendar with ease. Open Outlook: start by opening your Outlook application where Copilot is integrated. Enable Copilot: ensure Copilot is enabled in your...