cloud telephony
Microsoft Teams Voice analytics provides powerful tools to monitor, analyse, and optimise your communication strategy. This guide will walk you through the key features and benefits of using voice analytics in Microsoft Teams. Call quality dashboard The call quality dashboard (CQD) offers a detailed view of call quality across your...
When setting up and running Microsoft Teams meetings and live events, it’s crucial to ensure your content is accessible for the deaf and hard of hearing. Here are some best practices to follow: Enable Live Captions Microsoft Teams can detect what’s said in a meeting and offer real-time captions. Live...