CSG - Computer Services Group

Your trusted partner to shape your Technology Transformation, Cyber Security and Managed IT Services

Why Choose CSG

History

Starting in 1985, we are one of the longest established IT companies in Wales.

Staff

We employ over 45 staff across three locations in Bridgend, Bristol and Exeter.

Service Guarantee

We provide 360° Managed Support to ensure your business IT infrastructure is monitored 24/7.

Service Desk

Our ServiceDesk is manned with IT specialists in every field including: Microsoft specialists, systems engineers, communications specialists and software developers.

Microsoft Certified

We have a team of certified Microsoft IT specialists who can offer advice and assistance on a range of solutions.

Excellent
Based on 23 reviews
Paul Snook
Paul Snook
2024-01-15
Over the last ten years, I have had the pleasure of working with CSG on various projects for our organization, and I am delighted to share my positive experience. From start to finish, their team demonstrated professionalism, expertise, and a commitment to delivering outstanding results. First and foremost, the communication throughout the project was exceptional. The team at CSG kept us informed at every stage, providing regular updates, addressing any concerns promptly, and ensuring that we were always on the same page. This level of transparency built trust and made the entire process smooth and efficient. The technical proficiency of CSG is truly commendable. Their team displayed a deep understanding of our specific needs and implemented solutions that were tailored to our requirements. Their expertise was evident in the seamless integration of new technologies and the optimization of existing systems, resulting in a significant improvement in our overall IT infrastructure. One of the standout aspects of our collaboration was the proactive approach taken by CSG. They not only resolved issues promptly but also anticipated potential challenges and provided proactive solutions to mitigate risks. This forward-thinking mentality ensured that our project stayed on track and met our objectives within the set timeline. Moreover, the dedication and responsiveness of the CSG team were noteworthy. It was evident that they valued our business and were committed to delivering the highest level of service. In conclusion, working with CSG was a positive and rewarding experience. Their combination of technical expertise, effective communication, proactive problem-solving, and unwavering commitment to client satisfaction sets them apart in the IT industry. I highly recommend CSG to any organization seeking reliable and top-notch IT services.
Joe Malloy
Joe Malloy
2023-12-14
We’ve been fortunate to partner with CSG for the past eight + years, and the experience has been nothing short of exceptional. In the fast-paced world of technology, having a dependable managed service provider is paramount, and CSG has consistently surpassed our expectations. From day one, their team demonstrated a profound understanding of our business needs, providing tailor-made solutions that optimized our IT infrastructure. This proactive approach has significantly reduced downtime, allowing us to focus on what matters most—our core business functions. What sets CSG apart is their technical prowess. Their skilled team not only maintain our systems at peak performance but also embrace emerging technologies that keep our business at the forefront of innovation. It’s this forward-thinking mindset that has made them an invaluable partner in our success. The service desk at CSG is second to none. Their team is highly responsive, addressing concerns and queries promptly and effectively. This level of communication has built a foundation of trust and reliability, turning CSG into more than just a service provider but a true partner in our journey. A noteworthy aspect is their seamless collaboration with our on-site IT manager. The synergy between CSG and our internal IT has been instrumental in achieving a harmonious IT environment. Their ability to work together with our on-site IT manager reflects their adaptability and commitment to fostering strong partnerships. As our business has grown, CSG has seamlessly adapted to our changing needs, showcasing flexibility and scalability in their services. This ability to evolve alongside our organization has been a key factor in our long-term partnership. In conclusion, CSG is an indispensable asset to our organization. Their commitment to excellence, proactive IT management, and outstanding customer service makes them a standout managed service provider. We wholeheartedly recommend CSG to any business in search of a reliable and forward-thinking partner for their IT infrastructure. Cheers to many more years of successful collaboration!
Kayleigh Jefferies
Kayleigh Jefferies
2023-12-14
I attended CSG’s Unlock the Power of Microsoft 365 event at Celtic Manor in October and learnt valued information about how Microsoft can help support today’s hybrid work environment. Microsoft 365 looks perfect for protecting against cybersecurity threats and device management. We also learnt what’s new in co-pilot and business chat which was very useful!
Forest Traffic
Forest Traffic
2023-12-14
CSG have always been my go to partner for all things IT. The professionalism of the team and value for money has been exceptional and I would always recommend them.
Eve of Swansea Uni
Eve of Swansea Uni
2023-12-12
I worked on a research project at Swansea University surrounding Cyber Security so visited this talk hosted by CSG at The Celtic Manor to learn more. The event taught us how to best use Microsoft and the services provided by CSG to protect businesses from the newest cyber threats. All the information given was up to date and relevant to my organisation, from this event I learnt how the team’s expertise is undeniable. If you’re looking for cyber security support and IT experts, then you must speak to the team at CSG IT Solutions.
James Porch
James Porch
2023-12-11
Excellent service provided for the last few years. Would and happy to recommend CSG to any small, medium or large business. Kepp up the good work guys!
Active Gloucestershire
Active Gloucestershire
2023-11-17
If anyone is looking into outsourcing their IT support, I would highly recommend CSG Computer Services Group Ltd. Dameon has made my life so much simpler. I can sleep at nights feeling confident in the security of our IT and cyber solutions. Gaining Cyber Essentials Plus accreditation last year was such a big milestone for us. It provided confidence for our funders and those we work with in how seriously we take data security. I also found that it was relatively painless and the process this year has been even smoother. Going through two major projects – to decommission our servers and change our telephony system have made using our tech easier for everyone at Active Gloucestershire, enable us to work in a more agile way, whilst also reducing our costs.
Gary Heale
Gary Heale
2023-11-17
We have been using CSG for our Business IT for many years. Always receive excellent service and any problems are always dealt with professionally and quickly. Plus we appreciate being kept up-to-date with any changes/updates with regards software or cyber secuirty.
RDP Law
RDP Law
2023-11-15
We have been with CSG since 2015. They have helped us enhance and maintain our IT and telephony systems, always working closely with us to ensure we have the right solutions in place to meet our specific requirements. Their IT support desk delivers a high quality service and their project management team have always been great. They offer a friendly but professional service and really work hard to maintain a strong and easy working relationship with us.
Spectrum Technologies
Spectrum Technologies
2023-11-14
Great service in terms of support and account management. Over the past 3-4 years we have progressed our IT significantly and our partnership with CSG has no doubt contributed towards this considerably.

Who we work with

We work with a number of clients who each have individual needs when it comes to their IT solutions and support. Whether it’s a full digital transformation, migration or backups and security, let our team develop a practical and tailored solution for your business.

Get in Touch

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Bridgend

Bristol

Exeter

© CSG Computer Services Ltd 2024