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CSG have been working with SMEs for over 30 years, so we understand the importance of IT Support within small businesses. At CSG we offer a 360° Managed Support Programme which enables any business, small or large, to see the benefits of a reliable IT system.

1. IT Support ensures that everything runs smoothly

For all companies it is vital that their computer systems are reliable and efficient as it impacts the smooth running of their business. If a system goes down this could dramatically effect the working day, so we want to ensure that this does not happen.

Our service gives you peace of mind and reduces down time as our proactive IT monitoring means that we can manage multiple networks. We do this from a single interface and then monitor networks to ensure that everything is working correctly. We then create reports as part of our Proactive Remote Monitoring so that we can be quicker at trouble shooting problems.

2. Managed Support is cost-effective

We understand that it is incredibly important for businesses to use services that are cost-effective. Our Manged IT Support is available for a fixed monthly fee and includes a variety of support, meaning that you won’t have huge bills at the end of the month if something goes wrong.

With our 360° Managed Support Programme your business will always feel in control and be assured that you are getting value for money.

3. Support means small businesses can keep up with latest technology

Historically, smaller businesses struggled to grow with the latest technology trends because they were too expensive to implement. These days, small businesses can embrace new technology as they now have all their resources on the Cloud, which is very cost effective.

We also offer a Microsoft Network and Security Audit for our customers and this checks internet speeds, telecoms systems and servers to see how they can be improved. With this advice, smaller businesses are then able to grow stronger with our recommendations.

Overall, IT Support ensures that your company works more efficiently, whilst saving money and keeping up with the latest trends. This means that you don’t have to worry about your systems going down, and instead you can focus on growing your business.

If you would like to find out more about our Managed IT Support, please contact us today.

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