At CSG we are thrilled to have secured the Pegasus centre of Excellence accreditation for our offices located in Bridgend and Bristol. With over 35 years of experience in the Information Technology sector, these are the type of accreditation that we continuously strive to achieve.
The business was established in 1985 by our Managing Director, Ron Vyse, and has since grown rapidly to include offices in the South West of England and South Wales. We employ over 30 specialist IT technicians to support our clients both on site and via a 24 hour support desk.
As a provider of managed IT services, we supply, install and support a number of market leading software packages, telephony, and IT systems for businesses and organisations throughout Wales and the South West of England. We also provide a support and implementation service for the Pegasus and SAGE software suites, as well as a bespoke software development services.
How has our service offering changed over the years?
When we first established ourselves in the industry, technology was far from advanced. We originally specialised in providing IT support services to businesses throughout South Wales, but as the industry started to change and new technology came in to play, we expanded our service offering quite significantly.
Over the years, the hiring of IT support technicians with diverse skill sets and expertise has allowed us to introduce a wide range of services that includes; data centre support, virtualization, email management, IT infrastructure, network cabling, IP telephony, e-mail management and bespoke software development.
What we have learned from providing IT support to small businesses
From working alongside businesses in South Wales, the South West and Exeter, we have gained an in-depth knowledge of how they are on run on a daily basis and the levels of support they need. Over the years we have learned that businesses need an IT support service that is flexible, scalable and cost effective. Another thing we have learned is that the service needs to be adaptable and can meet the ever changing needs of a business.
What we have learned from providing IT support to corporate businesses
From providing IT support services to hundreds of businesses, we have learnt that no two are the same. Even if they are operating in the same industry. We provide a comprehensive range of IT services that are aimed at helping corporate businesses to function more efficiently and effectively on a day to day basis.
We have also learned that different businesses require different software packages; this is why we provide bespoke customization for a wide range of Pegasus software products including Pegasus Opera II, Pegasus Opera 3 and Pegasus CIS.
We would love to hear from you, call us today on 0330 400 5465