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Introducing Business Chat

Microsoft Co-Pilot Gives You Your Own Personal Assistant!

You may have seen the recent updates released by Microsoft regarding their new ‘Copilot’ features that are being added to 365.  This proves to be an exciting time for 365 users, as Microsoft leverages the increasing use of AI to make businesses more efficient, and more productive and reduce some of the slog that many of us face when dealing with files, data, emails, customers etc.

Our recent blog article outlines:

  • What it is
  • What it does
  • The benefits

Whilst the highlights of Copilot include: 

  1. Increased potential for creativity
  2. A greater level of productivity 
  3. The opportunity to upskill fast

Perhaps one of the most interesting and exciting features to come to Copilot is their new feature, Business Chat

Powered by artificial intelligence (AI), Business Chat is a chatbot experience that works across your Microsoft 365 apps and your data. Including your calendar, emails, chats, documents, meetings and contacts — to do things you’ve never been able to do before. You can give it natural language prompts like “Tell my team how we updated the product strategy,” and it will generate a status update based on the morning’s meetings, emails and chat threads.

Business Chat works across all your business data and apps to surface the information and insights you need from a sea of data — so knowledge flows freely across the organisation, saving you valuable time searching for answers. 

You will be able to access Business Chat from Microsoft, from Bing when you’re signed in with your work account, or from Teams.

You’ll be able to search for things and ask questions such as … 

  • “Did anything happen yesterday with [customer X]?”
  • “Tell me what has changed on the project timeline”
  • “Write a new planning overview in the style of [filename A] that contains the planning timeline from [filename B] and incorporates the project list in the email from [person].”

Our Commitment

As part of our commitment to providing top-notch service to our clients, we have established partnerships with some of the most reputable suppliers in the industry. These partnerships enable us to offer our clients high-quality products and services that meet their unique needs and exceed their expectations.

We have developed important partnerships with renowned IT suppliers and solution providers worldwide, carefully selecting our strategic partners to ensure that our clients receive the best value and access to the latest technologies available on the market.

CSG are Gold Partners of Microsoft and have been delivering expert Microsoft solutions for our clients for decades.  We are fortunate enough to have formulated a team of experienced professionals that have extensive knowledge of their products and how they can move the needle for your business success.

Whilst the Copilot and Business Chat upgrades are still in an early phase, and not available to all users quite yet, these new features prove to be very exciting for 365 users.

The company says …

“We will be expanding these previews to customers more broadly in the coming months and will share more on new controls for IT admins so that they can plan with confidence to enable Copilot across their organizations.”

Read here for more information about Copilot, or feel free to contact our team to ask any questions about 365, subscriptions or how to get the most out of your IT budget.

Wondering if you've got your Microsoft subscription right? Or whether you're getting the most out of your investment with Microsoft? Feel free to contact us to discover if CSG can help you get more out of your tech!

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