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VoIP technology enables traditional telephone services to operate over computer networks. More than 45% of UK businesses have already migrated their communications to a VoIP platform.

What is it?

Voice over Internet protocol (VoIP) is a communications technology in which voice calls, as well as video and data, are transmitted over the internet. So, there is no need to install landlines for every business phone. VoIP technology converts your voice into a digital signal, allowing you to make a call directly from a computer, phone, or other data-driven devices.

What is a VoIP Business Phone System?

Rather than having on-premise equipment, the phone system is hosted in a data centre. This will deliver a host of features that are available on a traditional phone system, but transported via the internet. Call quality is often enhanced due to high-quality equipment and HD voice.

VoIP requires less equipment and it is a cost-effective, flexible solution for small businesses. But of course, this can depend on a number of factors:

  • The current infrastructure of where you work
  • The quality of your broadband – we recommend a fast quality connection
  • Continuity options i.e. power over ethernet
  • Type of phone system and features required
The Future

Businesses who use telephones will need to ensure their phone system runs over an internet connection rather than traditional telephone lines by 2025. This comes as BT has announced plans to switch off the traditional telephone ISDN network by then. Moving office or coming to the end of your contract is the perfect opportunity to evaluate your phone system and upgrade.

Innovative telecoms like cloud-based phone systems will put your business at the forefront of communication technology.

Contact us to find out more on 0330 400 5465 or alternatively e-mail sales@csgrp.co.uk

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