Today the Digital Marketing Manager has shown me the CMS system CSG uses. Connectwise, allows people with access, the ability to see prospects, customers, contacts and contracts.
It also shows helpdesk ticket responses and allows them to send out marketing, tailored to customer or prospect, create contact groups, report analytics and follow up emails through the Campaigns section.
Explore our resources to see how we’ve supported businesses across the UK with disaster recovery.
An interactive read to help you uncover the truth about your cyber resilience and why preparation is the only real defence. Unplanned downtime is one of those business risks we all know is possible… but rarely stop to measure properly. Cyber attacks, system failures, power outages, natural disasters – they...
Why customer experience is everything and how AI gives you the competitive edge Customer expectations have changed. Today’s buyers want speed, personalisation and effortless communication at every stage of their journey – and they’re willing to reward the businesses that can provide it. Over one‑third of communication experts say customers...
CSG was proud to serve on the judging panel at today’s 2026 STEM Racing Primary Regional Finals, hosted by STEM Cymru EESW at St Fagans National Museum. The event brought together primary school pupils from across the region, each presenting their uniquely engineered race car designs with professionalism and enthusiasm...
Cyber threats in 2026 are continuing to give businesses strain and pressure with UK organisations of all sizes – charities, community groups, SMEs and social enterprises – are increasingly being the target from cyber criminals both within the UK and overseas. That’s why we’re partnering with Social Farms & Gardens...
In a world where disruption is becoming the norm rather than the exception, ensuring business continuity has never been more critical. From cyberattacks and hardware failures to extreme weather and global crises, organisations need IT systems that can withstand downtime and keep operations running smoothly. This is why so many...
Across every industry, organisations are accelerating their move to the cloud, seeking greater flexibility, improved security and to achieve better cost efficiency. One of the most transformative steps in this journey is adopting Cloud PCs – fully managed, secure cloud‑based desktops delivered from platforms like Windows 365 or Azure Virtual...
