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IP Telephone systems are now increasingly in demand as our customers are seeing first-hand how it benefits their business. In the last year alone, we has seen 22% of our customers migrate from traditional ISDN lines to IP telephony.

CSG has personally been providing advanced telephony systems for over 15 years, and we use this experience to ensure that our customers have a system that suits their needs. With this in mind, we are able to offer a range of telephone systems from Mitel, a leading telephony provider, to our own hosted telephony service.

If you are thinking about changing your telephone system, here are some reasons why moving to an IP telephone system is a good call for your business:

1. Cost saving

IP telephony means that you can push all your calls through the internet, rather than using traditional telephone lines. Consequently, this will cut down monthly bills for telecom services as you can get free calls to landlines and mobiles through your IP connection. At CSG we also offer simple low cost pricing structures and packages which do not have any spend commitments. We want you to be in control so you will find a package that suits your telephony needs.

2. There is greater flexibility

Within IP Telephony there is a lot more flexibility as you will be able to make calls whenever and wherever you wish. As your calls are made over the internet, if you are out of the office there is the capability of making calls from your business number wherever you have an internet connection.

3. Improved disaster recovery

In today’s world we need to make sure our IT is as reliable as possible, so we have ensured that there is improved disaster recovery within IP telephony. This means that if your systems become unavailable we are able to redirect your calls to your designated numbers efficiently and easily.

4. You can keep the same number

One of the main concerns about moving around telephone systems is whether you can keep the same number. Fortunately with IP telephony the same number will remain, meaning that there is no confusion with your customers and you can move offices with ease.

5. Modernises your office

It is always important to keep up-to-date with the latest technologies and IP telephony definitely helps to modernise the technology within your office. Once it is fitted you will wonder how you coped without it!

If you would like to know more about IP telephony, please do not hesitate to contact our team.

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