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No other strategic partner has a more accredited workforce than CSG Computer Services Group. So why not choose us as your Managed Service Provider.

Below are the top reasons why our clients use us as their Managed Service Provider when it comes to their IT solutions.

  • Pegasus Platinum Partner – we are currently one of only four registered Pegasus Platinum Partners in the UK
  • Pegasus Excellence award winner – we provide award winning support service to our Pegasus software clients
  • Noted by Pegasus as top product specialist in OPERA ll, 3 and CIS fault closure
  • Specialist helpdesks to give clients immediate response
  • Twenty dedicated, specialist support staff
  • Accredited systems analysts and accountant analysts
  • Pegasus software supported within a Managed Intelligent Support technology
  • Providing secure access to our online helpdesk portal, which provides online call logging, progress of existing calls and history of calls
  • CSG – FRM (Fault Report Manager) will automatically send you notice of faults in real time or a weekly or monthly report if required
  • Microsoft Certified Engineers assist in all installations for correct Pegasus and SAGE network installs
  • Our Pegasus development team repair your data structure so our clients seldom need to revert to backups or rekey data
  • Specialist helpdesk systems for call tracking and call escalation
  • Immediate response to all support calls with 97% of calls cleared immediately
  • Onsite and secure remote support, technical hotline support, data fixes, systems reviews and much more are all covered under our standard support contract
  • Six monthly system review. As your business needs may change, demands on the Pegasus product may require change also. CSG give a complete systems and work flow review
  • Specialists in accounting solutions, retail solutions, networking and telecommunications, VOIP, and software technology
  • Highest accreditation of Business Partner for both Pegasus and SAGE products to give clients and unbiased view of current leading business solutions
  • Accredited dealer of IBM, HP, Toshiba, Epson, Sony, and most major IT suppliers to give our clients the best products to suit their required business solution
  • CSG’s pricing promise which provides un-compromised support at guaranteed cost effective prices
  • Pegasus authorised product development team

*Based on feedback and views from over 350 clients

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