Why Choose CSG?
History
Starting in 1985, we are one of the longest established IT companies in Wales.
Staff
We employ over 45 staff across three locations in Bridgend, Bristol and Exeter.
Service Guarantee
We provide 360° Managed Support to ensure your business IT infrastructure is monitored 24/7.
ServiceDesk
Our ServiceDesk is manned with IT specialists in every field including: Microsoft specialists, systems engineers, communications specialists and software developers.
Microsoft Certified
We have a team of certified Microsoft IT specialists who can offer advice and assistance on a range of solutions.
Case Studies
Problem
30 Park Place were changing the way in which they operated and needed a more flexible IT system to meet evolving needs. The proposed system needed to be always available and embrace modern cloud based technologies.
Solution
CSG advised that the IT infrastructure be upgraded with migration to a Private Cloud environment . This solution embraces cloud server virtualisation based on MS Hyper-V for virtual machine and desktop services. Core services are hosted in a secure data centre , taking advantage of improved resilience, power and network access.
Problem
TY Hafan had an aged system that had an absurdly large cost. They rely heavily on telephony services, and as it is the main channel for customer enquiries, it was imperative improvements were made on the availability of services.
Solution
CSG put forward that Ty Hafan terminate the costly and uncompromising existing systems and migrate to the CSG IPT telephony platform.
Problem
Hutchinson Thomas needed to modernise the IT systems to adapt to the way staff were now working and ensure from regulatory requirements, the Cyber Security systems were growing with the practise.
Solution
CSG recommended a modern workplace IT environment of virtual servers and the MS 365 Azure Cloud for delivery of critical email, collaboration and IT delivery. Core changes were required to ensure Hutchinson Thomas were keeping pace with Cyber Security changes , with data protection a primary objective